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Cookie Policy

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This Cookie Policy explains how Playbook AI Ltd ("we", "our", or "us") uses cookies and similar technologies on our website (the "Website"). It should be read together with our Privacy Policy and User Agreement.

1. Introduction

This Cookie Policy explains how “we”, “our”, or “us” uses cookies and similar technologies on our website, the “Website”.

Our Website provides information about our certification infrastructure services and may allow users to interact with technical features integrated by ecommerce mandators that use our technology.

Cookies help us ensure that the Website operates properly, improves performance and functionality, and allows us to analyse how visitors interact with our Website.

This Cookie Policy should be read together with our Privacy Policy and User Agreement.

2. What Are Cookies?

Cookies, pixels and similar technologies are small files or pieces of information stored on your computer or device when you visit a website.

They allow the website to:

  • recognise your device
  • remember certain preferences
  • improve functionality and performance
  • analyse how users interact with the website.

Cookies may collect information such as:

  • browser type
  • device information
  • pages visited
  • time spent on the Website
  • navigation behaviour.

Cookies generally do not identify you personally, although some cookies may be associated with personal data depending on how the Website is used.

3. How We Use Cookies

We use cookies to:

  • ensure the technical operation of our Website
  • maintain security and system integrity
  • remember user preferences and settings
  • improve navigation and usability
  • analyse how visitors interact with our Website
  • improve performance and reliability.

Cookies used on this Website support the operation of the Website and related technical services. They do not process financial transactions and do not interact with payment systems.

4. Your Choices Regarding Cookies

When you first visit our Website, you may be asked to consent to the use of certain cookies.

You may choose to:

  • accept all cookies
  • reject non-essential cookies
  • manage your cookie preferences.

You can also manage cookies through your browser settings.

Most browsers allow you to:

  • view stored cookies
  • delete cookies
  • block cookies
  • configure cookie preferences.

If you disable certain cookies, parts of the Website may not function properly.

5. Categories of Cookies

We use different types of cookies depending on their function and purpose.

Cookies may vary based on:

  • their technical necessity
  • their storage duration
  • their provider.

6. Strictly Necessary Cookies

Strictly necessary cookies are essential for the operation of the Website.

These cookies enable core functionality including:

  • website navigation
  • access to secure areas
  • system authentication
  • security and fraud prevention
  • session management.

Without these cookies, the Website may not function correctly.

These cookies are automatically placed on your device when you access the Website unless your browser settings block them.

7. Functional Cookies

Functional cookies allow the Website to remember choices you make and provide enhanced functionality.

Examples include:

  • language preferences
  • notification settings
  • user interface customisation.

These cookies help improve convenience and usability.

8. Analytics Cookies

Analytics cookies allow us to understand how visitors interact with our Website.

These cookies help us:

  • measure website traffic
  • analyse navigation patterns
  • improve website performance
  • diagnose technical issues.

Analytics cookies collect aggregated or anonymised information.

Where required by applicable law, these cookies are used only with your consent.

9. Marketing and Advertising Cookies

Marketing cookies help measure the effectiveness of advertising campaigns or display relevant content.

These cookies may:

  • track interactions with advertisements
  • measure campaign performance
  • help us understand how users discover our Website.

These cookies are only used with your consent where required by law.

10. Storage Duration

Cookies may remain on your device for different periods of time depending on their purpose.

Session Cookies

Session cookies exist only during your browsing session and are deleted when you close your browser.

They are used to maintain website functionality while you navigate the Website.

Persistent Cookies

Persistent cookies remain on your device for a defined period and allow the Website to recognise your device when you return.

They help provide a more convenient user experience.

Persistent cookies are automatically deleted after a predetermined period.

Flow Cookies

Flow cookies support communication between our internal infrastructure during website navigation.

These cookies:

  • are temporary
  • are deleted when navigation ends
  • do not identify individual users.

11. Cookie Providers

First-Party Cookies

First-party cookies are set directly by us or by service providers acting on our behalf to operate the Website.

Third-Party Cookies

Some cookies may be set by third-party service providers whose tools we use to improve Website functionality, analyse performance, or deliver advertising.

These providers operate according to their own privacy policies.

12. Web Analytics and Performance Measurement

We may use analytics tools to better understand how visitors interact with the Website.

These tools allow us to:

  • measure website traffic
  • analyse usage patterns
  • identify technical issues
  • improve the user experience.

Where required by applicable law, analytics cookies are activated only with your consent.

13. Common Cookies Used on Our Website

Below are examples of cookies that may be used on our Website.

Cookie NameProviderTypePurposeDuration
Google AnalyticsGoogleAnalyticsMeasures website traffic and user behaviourUp to 2 years
Facebook PixelMetaMarketingMeasures advertising performance and audience behaviourUp to 3 months
OneSignalOneSignalFunctionalManages push notification subscriptionsUp to 1 year
VWOVWOAnalyticsWebsite optimisation and testingSession / persistent
HotjarHotjarAnalyticsBehaviour analytics and website improvementUp to 1 year
Google AdsGoogleMarketingMeasures advertising campaign performanceUp to 90 days
Google Ad ManagerGoogleMarketingManages advertising delivery and contentUp to 1 year

These cookies may change from time to time as we improve the Website.

14. Managing Your Cookie Preferences

You can manage your cookie preferences at any time by:

  • adjusting your browser settings
  • withdrawing your consent
  • revisiting the cookie consent tool available on the Website.

You can reopen the consent tool here using .

If you choose to disable certain cookies, some Website features may become unavailable or operate less efficiently.

15. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

  • technological developments
  • legal or regulatory changes
  • improvements to our Website.

The latest version will always be published on this page.

Cookie Policy — NEXUS AI · Playbook AI